Transport and delivery

Delivery is by standard semi-trailer, without unloading service.

The customer must specify the delivery address when ordering products with the selected material stock. The order will be fulfilled after the Buyer has paid the deposit or the full amount for the products and their delivery and the money has been credited to the Seller's bank account. The Buyer undertakes to take delivery of the Products in person or to authorise another person to do so in accordance with the legal procedure, after informing the Seller. This information shall be provided at the time of placing the order. 7-14 days before the delivery of the Products, the exact time of delivery of the Products will be agreed with the Buyer by telephone or e-mail. Delivery shall take place at the entrance to the property or on the plot itself, provided that the width of the passage is at least 3.5 m. Adequate space shall be provided for delivery vehicles. In case the entrance to the property is narrow or difficult to access (sloping), please inform us in advance. This way we can prepare the necessary equipment if necessary. If you wish to rent a vehicle other than a semi-trailer, you will have to pay an extra fee. Please also inform us as soon as possible to avoid inconvenience during transport.

Important: delivery to the buyer's address is already included in the price of the Product, but the cost of unloading must be agreed in advance as it is not included in the total price of the Product - it is an additional cost. Unloading of the Product at the address indicated by the buyer is the responsibility of the buyer or, if agreed, will be organised by us at an additional cost. The buyer must ensure that the place of delivery of the Product is easily accessible. Otherwise, the Product with all materials or the finished Product shall not be delivered to the place indicated by the Buyer. The Seller shall charge an additional fee for redelivery. If the Buyer has further information on the delivery of his order, he shall provide it by e-mail or telephone when confirming the order.